We've all heard the saying 'if it ain't broke,
don't fix it'.
But, just because it isn't broken
doesn't mean it's right.
The FCA has published a paper on 'due diligence' which really starts to question the 'norm' and asks us in
more detail about why and how we do the things we do. Advisers and providers alike are beginning to
examine themselves more deeply to ensure they are working to their optimum best. So what does due
diligence really mean and how should we start to think about approaching it?