Lifetime Mortgages

The Prudential Lifetime Mortgage product is being withdrawn for new business.
Key dates for pipeline business:

• 31 December 2009: last date for Key Facts Illustrations.
• 15 January 2010: last date for applications to be received by Prudential.
• 5 March 2010: all outstanding information must be with our solicitors for the case to be completed by 31 March 2010.

Existing customers:
There is no impact for existing lifetime mortgage customers. We will continue to manage our existing lifetime mortgage customers as usual.

Existing customers can continue to:

• Withdraw additional funds through their drawdown facility (Increasing Cash Reserve option only). This is subject to a minimum advance of £3,000 and other terms and conditions.
• Transfer their loan to a new property if they move home, subject to terms and conditions.

To help your client with either of these activities please contact our Customer Services Team on 0808 234 5888, between 8.30am and 6pm, Monday to Friday. Calls may be recorded or monitored for quality and security purposes.

View “common questions” to find answers to any queries you have.