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Terms and Conditions of Pruadviser

Untitled Document


Thank you for accessing By accessing this website, you are taken to have read and accepted the terms and conditions contained herein (the "Terms and Conditions"). If you do not agree with the Terms and Conditions, please refrain from using this website.

This website is designed for use by professional advisers in the United Kingdom ("UK Advisers") only. Parts of this website are restricted to access by users with Unipass or Assureweb log-in details. If you are a Unipass or Assureweb user, you must also comply with the Terms of Business available on the Agency Registration webpage.

You should also review the Important Legal Information which relates to the products and materials accessible through the website which includes important company and regulatory information about the Prudential group.

Information about us

This website is operated by Prudential Distribution Limited (the "Company", "we", "us" or "our"). We are registered in Scotland under registration number SC212640 and our registered office is at Craigforth, Stirling, FK9 4UE.

Our principal place of business is 3 Sheldon Square, Paddington, London W2 6PR.

Our VAT number is 235 3237 81 and we are authorised and regulated by the Financial Conduct Authority.

General information

The information on this website is of a general nature only and intended solely for use as an educational aid. The website is designed for use by UK Advisers only. Anyone looking for our customer website can access this at

The information on this website does not constitute a contractual offer. While we use all reasonable efforts to ensure that the information contained on this website is current, accurate and complete at the date of publication, no representation or warranties are made (either express or implied) as to its reliability, accuracy or completeness.

If you are outside of the United Kingdom, you are solely responsible for checking whether the information on this website is consistent with local laws or other requirements or laws which may apply.

We make no warranty that this website will be:

  • available on an uninterrupted basis; or
  • free from errors, defects, viruses or other malicious programs or materials.

We may suspend, withdraw, discontinue or change all or any part of this website without notice. We will not be liable to you if for any reason this website is unavailable at any time or for any period.

Links and downloads

Links from this website exist for convenience and information. The existence of a link to another website does not imply or express endorsement of the provider, product or services by us and we accept no responsibility or liability for the information contained on any other website.

Any software you download from this website is at your own risk. If you have any concerns relating to software to be downloaded you should seek specialist advice.

Viruses, hacking and other offences

You must not misuse our website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is technologically harmful or malicious. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights on this website and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

Unless specifically prohibited by a notice published on any page, you may download or print individual sections of the website for personal information and use only provided that you retain all copyright and other proprietary notices. You may not reproduce (in whole or in part), modify, decompile, assemble or transmit or use for any commercial purpose, any information on this website without contacting us or the relevant party and obtaining prior written consent.

Our liability

To the extent permitted by law, we and other members of our group of companies hereby expressly exclude:

  • all conditions, warranties and other terms which might otherwise be implied by statute, common law or the courts of equity; and
  • any liability for any direct, indirect or consequential loss or damage incurred by you in connection with:
  1. our website or in connection with the use, inability to use, or results of the use of this website, any websites linked to it, any materials posted on it, including loss of: income, revenue, business, profits, contracts, anticipated savings, data, goodwill or wasted management or office time and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the above; or
  2. any problems with or damage to your computer as a result of your use of this website or downloading software via this website.

This does not affect our liability for death or personal injury arising from our negligence or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter or any other liability that cannot be excluded or limited under applicable law.

Your liability

If you breach any of these Terms and Conditions, we will have the right to claim damages, and such claim will include the right to claim for special, incidental, consequential or indirect damages, loss of profits and loss of business and we will be entitled to recover legal costs.

How to contact us

We welcome your views about our website.

If you are an adviser and have any general comments or queries, you can contact us by email, fax or phone. View our contact details.


We may use your email address, to contact you about servicing and related issues, or to provide you with information about our online services. In the event that you have agreed, we may contact you for marketing purposes. We may also use other identifiers such as FRN to identify usage trends and patterns to further improve your user experience with this website.

We are committed to ensuring that your privacy is protected. However, there is no guarantee that any email you send will be received by us and we cannot guarantee that any email you send us will remain private during internet transmission.

We monitor or record calls made to us for your protection and to improve our service.


This website uses cookies to enhance your browsing experience and help us make this website better. Our cookie notice contains more details about cookies, including how to disable them.

Changes to these Terms and Conditions

We may revise these Terms and Conditions at any time and will post the amended Terms and Conditions on this website. You should check this website from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions in these Terms and Conditions may also be superseded by provisions or notices published elsewhere on this website.

These Terms and Conditions are reviewed annually and were last updated January 2016.

Applicable law

Any use of any part of this website (whether publicly accessible or not) shall be governed by English law. In the event of any dispute, the relevant parties shall irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.


If any part of these Terms and Conditions is found to be invalid, unenforceable or unlawful by any court of competent jurisdiction, such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.


Failure by us to exercise any right or remedy under these Terms and Conditions shall not constitute a waiver of that right or remedy, and shall not prevent us from exercising that right or remedy at any time in the future.

For UK Adviser Use Only - Not Approved For Use With Clients