Contact Us
General Enquiries
Remember to use your dedicated number.
Freefone 0808 234 0808
| Menu Option | Area |
| 1 | Presale and Illustration Enquiries |
| 2 | All other enquiries |
If you choose Presales, there are 5 more options to make sure you get to the right person
| Menu Option | Area |
| 0 | PruProtect Quotation |
| 1 | Annuity Illustration |
| 2 | Flexible Investment Plan Illustration |
| 3 | Flexible Retirement Plan (with or without drawdown option) Illustration |
| 4 | All other illustrations |
If you choose all other enquiries there are 5 more options to make sure you get to the right person
| Menu Option | Area |
| 1 | Any PruProtect Plan enquiries |
| 2 | PruBond enquiries including Flexible Investment Plan and PruFund |
| 3 | Corporate and Group Pension enquiries |
| 4 | Offshore enquiries |
| 5 | Individual Life and Pension enquiries |
| Fax | Address | Opening Hours | |
| 0808 234 0404 | Prudential Stirling FK9 4UE |
contact.us@prudential.co.uk | 8:30 - 18:00 Monday to Friday |
Corporate Business Enquiries
Remember to use your dedicated number.
Freefone 0808 234 3030
| Menu Option | Area |
| 1 | Presale and Illustration Enquiries |
| 2 | Post sale servicing Enquiries |
| Fax | Address | Opening Hours | |
| 0808 234 0404 | Prudential Stirling, FK9 4UE |
help.sch@prudential.co.uk | 8:30 - 18:00 Monday to Friday |
AVC Enquiries
Local Rate 0845 600 0343
| Fax | Address | Opening Hours | |
| 01786 849 642 | Prudential Stirling, FK9 4UE |
avc.admin@prudential.co.uk | 8:30 - 18:00 Monday to Friday |
Prudential International Enquiries
Remember to use your dedicated number.
Freefone 0808 234 2200
| Menu Option | Area |
| 1 | Presale and Illustration Enquiries |
| 2 | Post sale servicing Enquiries |
| Fax | Address | Opening Hours | |
| 0808 234 0000 | Prudential International, Prudential Stirling, FK9 4UE |
prudentialinternational@prudential.co.uk | 8:30 - 18:00 Monday to Friday |
Ebusiness Enquiries
Freefone 0808 234 5200
| Fax | Address | Opening Hours | |
| 0808 234 0000 | Prudential Stirling FK9 4UE |
Pruadviser.Helpdesk@ Prudential.co.uk |
Mon - Fri 8:30am - 6:00pm |
For issues related to Unipass Certificates please contact the Unipass Helpdesk on 0871 221 2345.
Calls may be monitored or recorded for quality and security purposes.
Calls to 0808 numbers are free from a BT landline.
Calls to 0845 numbers are charged at your local call rate.
Call charges will be different if you are calling from a mobile phone or other network. Please speak to your network provider for details of their call charges to these numbers.
