Contact Us
Adviser general servicing Free phone 0808 234 0808
| Fax | Address | Opening hours | |
| 0808 234 0404 | Prudential Stirling FK9 4UE |
contact.us@prudential.co.uk | Mon - Fri 08:30 - 18:00 |
Our automated routing agent will answer your call and route your enquiry to the right person. We will ask you a few open questions, followed by security questions on most of our main lines and then route you to the right person.
For example:
PRU: Welcome to Prudential, in a few words, how can I help you today?
ADVISER: I'd like a valuation for my client's PruBond.
(You will then be asked a few security questions to identify/verify the case you are calling about.)
PRU: Thank you I will just transfer you now...
Further questions may be asked to help pinpoint your enquiry to enable your call to be transferred to the right person.
Corporate business enquiries Free phone 0808 234 3030
| Fax | Address | Opening hours | |
| 0808 234 0404 | Prudential Stirling FK9 4UE |
help.sch@prudential.co.uk | Mon - Fri 08:30 - 18:00 |
AVC enquiries Local rate 0845 600 0343
| Fax | Address | Opening hours | |
| 01786 849 642 | Prudential Stirling FK9 4UE |
avc.admin@prudential.co.uk | Mon - Fri 08:30 - 18:00 |
Prudential International enquiries Free phone 0808 234 2200
| Fax | Address | Opening hours | |
| 0808 234 0000 | Prudential International Prudential Stirling FK9 4UE |
prudentialinternational@ prudential.co.uk |
Mon - Fri 08:30 - 18:00 |
For annuities illustrations Free phone 0808 234 5100
For PruProtect Local rate 0845 601 0072 www.pruprotect.co.uk
For PruHealth Free phone 0800 092 7333 www.pruhealth.co.uk
PruAdviser website enquiries Free phone 0808 234 5200
| Telephone | Address | Opening hours | |
| 0808 234 5200 | Prudential Stirling FK9 4UE |
pruadviser.helpdesk@ prudential.co.uk |
Mon - Fri 09:00 - 17:00 |
For queries relating to Unipass Certificates, please contact the Unipass Helpdesk on 0871 221 2345.
Calls may be monitored or recorded for quality and security purposes.
Calls to 0808 numbers are free from a BT landline.
Calls to 0845 numbers are charged at your local call rate.
Call charges will be different if you are calling from a mobile phone or other network. Please speak to your network provider for details of their call charges to these numbers.
