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Home  >  Support For You  >  Landmark retirement study released  >  Reaching your customers

Reaching your customers

Our income and wealth in retirement study highlighted the importance of developing and improving customer communications in both the accumulation and decumulation markets. Lack of awareness and consumer engagement was found to exist among those building up pension funds as well as those reaching and during retirement.

The research, conducted alongside the Association of Independent Financial Advisers, showed that clear direction was imperative for those who provide advice and guidance to consumers, to ensure they receive consistent information, whenever they have contact with the financial services industry. We've put together the following guides to help you reach your customers more effectively, with lead generation, direct marketing and sales support material.

Investments Code Colour
Generic investments approach letter FIPL10007.PDF view


Annuities Code Colour
Understanding pension annuities guide PTPB6175.PDF view
How to do it guide (lead generation) ANNA10776.PDF view
Lead generation letter ANNA10773.PDF view
Lead generation email ANNA10774.PDF view
Lead generation flyer ANNA10775.PDF view
Getting the income that's right for you - large pot ANNS10676.PDF view
Getting the income that's right for you - small pot ANNS10903.PDF view
Simulated past performance ANNM10685.PDF view
Why now is a good time to buy an Income Choice Annuity ANNS10746.PDF view
Which retirement solution is right for you? ANNS10743.PDF view
Flexible Retirement Plan: life stage graph sales aid aid FRPM10146.PDF view
For UK Adviser Use Only - Not Approved For Use With Clients