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Market Updates and Covid-19 Response

We understand that you are facing many challenges right now, including how best to support your clients and changes to the way you work. Below you’ll find guidance and information to help you navigate the uncertainties.

Latest service updates and what you can do online

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Scammers are taking advantage of the Covid-19 situation

The Covid-19 effect on markets and personal finances is making people more susceptible to financial scams than ever before. We’re sure you’re already making your clients aware to be on the lookout for:

  • Calls, texts, or emails from businesses and individuals offering great deals - such as free pension review, investment opportunities with ‘guaranteed returns’
  • High pressure sales tactics from businesses or individual pushing a deal or to sign anything
  • 'Good cause’ scams where scammers want people to invest in items such as face masks and hand sanitiser and promise lucrative returns
  • Any requests for upfront fees.

Scammers are very sophisticated - even the most well-informed people are at risk. So, you might find the FCA ScamSmart website helpful. It offers lots of useful information and support to your clients, on how to avoid investment and pension scams.

Visit ScamSmart now

And we’ve put together this Covid-19 Scam Alert email template to help you reach out to clients about this. There's also more information for your clients, on how to protect themselves from investment scams, on pru.co.uk.

A message from M&G plc Chief Executive John Foley

‘In these very difficult times, our priority is to ensure the safety and well-being of colleagues and to continue to serve you and your clients to the best of our abilities.’

Read more

"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at Craigforth, Stirling FK9 4UE. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company. The Prudential Assurance Company and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc, a company incorporated in the United Kingdom. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.