Cookies
This website uses cookies. They help to give you a better browsing experience.
What is a cookie?
A cookie is a small file which is downloaded to your device, whether a computer, tablet or mobile, whenever you visit a website. They are widely used to improve the browsing experience and help websites function more efficiently.
Learn more about cookies: http://www.allaboutcookies.org/
Why we collect cookies
This website and third parties will place cookies on your computer. These help the website to remember your session and allow some functionality of the website. They also allow us to collect website usage statistics, which we can use to continually improve the website and our systems.
An element of website usage analysis includes using IP address data associated with the devices through which you are accessing our sites. We use IP address data only for this purpose and do not combine it with other personal data.
Your consent
When you first visit our website, you will see a notification that informs you that we use cookies and directs you to this cookie page. If you continue to browse this website, you are agreeing to our use of cookies by continuing to use our website. If you do not agree to our use of cookies, you should close your browser and stop using our website.
The cookies we collect
We use two types of cookies on this website:
- Session cookies. These are temporarily created when you visit a website. When you leave the website all session cookies are deleted from your device.
- Persistent cookies. These remain on your computer for a period of time specified in the particular cookie and activate each time you visit websites that have the same cookie.
We use different cookies for different purposes:
- To allow the site to work
- Analytics and optimisation
- Email marketing
- Advertising
What cookies your device downloads depends on the pages or services you use on our website, or how you were brought to this website.
Cookies that allow the site to work
These allow you to benefit from functionality on the website.
Cookie |
Name |
Expiry |
Description |
|---|---|---|---|
Netscaler |
NSC_JOw51xyscaaarzgc4p1cyidi40au1c0 |
100 mins |
Ensures traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience. |
Cookie Bar Functionality |
prucookietest |
When session ends |
Tests cookie functionality and does not store any information itself. |
Cookie Bar Functionality |
prucookiebarclosedbyuser |
When session ends |
Determines whether the cookie notice should be presented to a user, based on whether user has previously accepted the cookie notice. It does not collect personally identifiable information. |
Cookie Bar Functionality |
mypruacookie |
90 days |
Used when you complete tasks online, for example remembering your details while completing an online form. |
Adviser Confirmation |
confirmed_adviser |
60 days |
Used to note that a visitor has indicated that they are a financial adviser and are therefore permitted access to the website. |
FundsLibrary |
SessionSettingsID |
92 days |
Used to allow the Funds Reporting Tool on the Funds Library to work. It does not collect personally identifiable information. |
| Animated Collapse | acgroupswithpersist | 12 months | Used to enable some areas of the website to display correctly. They do not collect personally identifiable information. |
| acopendivids | 12 months | ||
| Microsoft ASP | ASPSESSIONIDSSQCCQRR | When session ends | Used to maintain an anonymised user session by the server. |
| ASPSESSIONIDCAABSQBD | When session ends |
Cookies for our Online Services
These allow you to use our Online Services.
Cookie |
Name |
Expiry |
Description |
|---|---|---|---|
Online Services |
PruSecureCookie |
When the session ends |
Used to allow users to access Online Services. Uses range from allowing users to log in to allowing specific services to remember the information that the user adds. |
PruAgencySecureCookie |
|||
TimeOut |
|||
JSESSIONID_PruAdviserWebApp |
|||
JSESSIONID_LogonWebApp |
|||
JSESSIONID |
|||
JSESSIONID_PensionsWebsApp |
|||
SCOTAMSITEACCESS |
|||
SCOTAMUSERACCESS |
|||
ScotamGPPCookie |
|||
SCOTAMAGENTNUMBER |
|||
ASPSESSIONID |
|||
SESSIONID_LOGON_IDP |
|||
shib_idp_session |
|||
WT_FPC |
|||
JSESSIONID_DocumentViewerWebApp |
|||
CLPSISecureCookie |
|||
ASP.NET_SessionId |
|||
ReferrerCookie |
Analytics and optimisation cookies
These allow us to analyse website usage and improve the experience on this website.
Cookie |
Name |
Expiry |
Description |
|---|---|---|---|
Google Analytics |
_ga |
24 months |
Used to store information on visits to our website and visitor referrals by other websites. This website has implemented Google Analytics Demographics and Interest Reporting. To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout |
_gat |
10 minutes |
||
_gid |
24 hours |
||
_utma |
24 months |
||
_utmb |
30 mins |
||
_utmc |
When session ends |
||
_utmt |
10 mins |
||
_utmz |
6 months |
||
Web Trends |
WT_FPC |
24 months |
Tracks visitor sessions, visitor referrals by other websites and recognises returning visitors.
|
SiteImprove |
nmstat |
30 months |
Gathers information and statistics on how visitors use the website. |
| Adobe Analytics | s_cc | This cookie is a session cookie and expires when the browser is closed | Used to store information on visits to our website. |
| s_sq | This cookie is a session cookie and expires when the browser is closed | ||
| s_vi | 2 years | ||
| AMCV_###@AdobeOrg | 2 years | ||
| Adobe Target | mbox | 2 weeks from last login | Used to test which content on our website is more relevant to users. |
| SessionCam | sc.UserId | One Year | Our website may also use SessionCam for analysis. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam from our website is for Prudential's internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. |
sc.Status sc.ASP_NET_SESSIONID |
Session end |
Email marketing cookies
These help us to analyse the effectiveness of our email campaigns so we are giving you what you want and need.
Cookie |
Name |
Expiry |
Description |
|---|---|---|---|
Silverpop |
com.silverpop.iMA.page_visit |
20 mins |
Used when you come to our website from an email we have sent you containing a Unique Identifier for the visitor. These cookies help us to analyse the effectiveness of our email marketing campaigns and the subsequent actions taken on our website. They don't have access to personally identifiable information unless you explicitly provide it |
com.silverpop.iMA.session |
20 mins |
||
com.silverpop.iMAWebCookie |
32 months |
||
ActOn |
WP6045 |
1 year |
Used when you come to our website from an email we have sent you containing a Unique Identifier for the visitor. These cookies help us to analyse the effectiveness of our email marketing campaigns and the subsequent actions taken on our website. They don't have access to personally identifiable information unless you explicitly provide it. |
Advertising cookies
These provide you with relevant advertising.
Cookie |
Name |
Expiry |
Description |
|---|---|---|---|
Microsoft Advertising (ATDMT) |
ATN |
2 years |
Provides you with more relevant advertising across websites. It does not collect personally identifiable information. Opt out at http://choice.live.com/advertisementchoice/ |
DoubleClick |
IDE |
2 years |
Provide you with more relevant advertising across websites and limit the number of times that a given advert is shown to you. It does not collect personally identifiable information. To opt out of targeted advertising from DoubleClick across all websites, visit https://www.google.com/policies/technologies/ads/ |
How to restrict or remove cookies
If you decide to restrict or remove the cookies which are set by our website, or any other website, you can do this through your browser settings.
The Help function within your browser can tell you how. Please be aware that restricting cookies may limit website functionality and adversely impact your browsing experience on this website.
For more information on how to control cookies on different browsers, visit http://www.allaboutcookies.org/manage-cookies/
Please note that third parties (including, for example, advertising networks and providers of external services such as web traffic analysis services) may also use cookies, over which we have no control. These cookies may be related to analytics or advertising targeting.
Changes to this cookie information
We update this information regularly.