For UK financial advisers only. Not approved for use by customers. Visit the Prudential customer website For UK financial advisers only. Not approved for use by customers. Visit the Prudential customer website

Cookies

This website uses cookies. They help to give you a better browsing experience.

What is a cookie?

A cookie is a small file which is downloaded to your device, whether a computer, tablet or mobile, whenever you visit a website. They are widely used to improve the browsing experience and help websites function more efficiently.

Learn more about cookies: http://www.allaboutcookies.org/  

Why we collect cookies 

This website and third parties will place cookies on your computer. These help the website to remember your session and allow some functionality of the website. They also allow us to collect website usage statistics, which we can use to continually improve the website and our systems.

Your consent

When you first visit our website, you will see a notification that informs you that we use cookies and directs you to this cookie page. If you continue to browse this website, you are agreeing to our use of cookies by continuing to use our website. If you do not agree to our use of cookies, you should close your browser and stop using our website.

The cookies we collect

We use two types of cookies on this website:

  • Session cookies. These are temporarily created when you visit a website. When you leave the website all session cookies are deleted from your device.
  • Persistent cookies. These remain on your computer for a period of time specified in the particular cookie and activate each time you visit websites that have the same cookie.

We use different cookies for different purposes:

  • To allow the site to work
  • Analytics and optimisation
  • Email marketing
  • Advertising

What cookies your device downloads depends on the pages or services you use on our website, or how you were brought to this website. 

 

Cookies that allow the site to work 

These allow you to benefit from functionality on the website.

Cookie

Name

Expiry

Description

Netscaler

NSC_JOw51xyscaaarzgc4p1cyidi40au1c0

100 mins

Ensures traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience.

Cookie Bar Functionality

prucookietest

When session ends

Tests cookie functionality and does not store any information itself.

Cookie Bar Functionality

prucookiebarclosedbyuser

When session ends

Determines whether the cookie notice should be presented to a user, based on whether user has previously accepted the cookie notice. It does not collect personally identifiable information.

Cookie Bar Functionality

mypruacookie

90 days

Used when you complete tasks online, for example remembering your details while completing an online form.

Adviser Confirmation

confirmed_adviser

60 days

Used to note that a visitor has indicated that they are a financial adviser and are therefore permitted access to the website.

FundsLibrary

SessionSettingsID

92 days

Used to allow the Funds Reporting Tool on the Funds Library to work. It does not collect personally identifiable information.

Animated Collapse acgroupswithpersist 12 months Used to enable some areas of the website to display correctly. They do not collect personally identifiable information.
  acopendivids 12 months
Microsoft ASP ASPSESSIONIDSSQCCQRR When session ends Used to maintain an anonymised user session by the server.
  ASPSESSIONIDCAABSQBD When session ends

 

Cookies for our Online Services

These allow you to use our Online Services.

Cookie

Name

Expiry

Description

Online Services

PruSecureCookie

When the session ends

Used to allow users to access Online Services. Uses range from allowing users to log in to allowing specific services to remember the information that the user adds.

PruAgencySecureCookie

TimeOut

JSESSIONID_PruAdviserWebApp

JSESSIONID_LogonWebApp

JSESSIONID

JSESSIONID_PensionsWebsApp

SCOTAMSITEACCESS

SCOTAMUSERACCESS

ScotamGPPCookie

SCOTAMAGENTNUMBER

ASPSESSIONID

SESSIONID_LOGON_IDP

shib_idp_session

WT_FPC

JSESSIONID_DocumentViewerWebApp

CLPSISecureCookie

ASP.NET_SessionId

ReferrerCookie

 

Analytics and optimisation cookies

These allow us to analyse website usage and improve the experience on this website.

Cookie

Name

Expiry

Description

Google Analytics

_ga

24 months

Used to store information on visits to our website and visitor referrals by other websites.

This website has implemented Google Analytics Demographics and Interest Reporting. To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout

_gat

10 minutes

_gid

24 hours

_utma

24 months

_utmb

30 mins

_utmc

When session ends

_utmt

10 mins

_utmz

6 months

Web Trends

WT_FPC

24 months

Tracks visitor sessions, visitor referrals by other websites and recognises returning visitors.

 

SiteImprove

nmstat

30 months

Gathers information and statistics on how visitors use the website.

Adobe Analytics s_cc This cookie is a session cookie and expires when the browser is closed Used to store information on visits to our website.
s_sq This cookie is a session cookie and expires when the browser is closed
  s_vi  2 years   
AMCV_###@AdobeOrg 2 years   
Adobe Target mbox 2 weeks from last login Used to test which content on our website is more relevant to users.
SessionCam sc.UserId One Year  Our website may also use SessionCam for analysis. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam from our website is for Prudential's internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.

sc.Status

sc.ASP_NET_SESSIONID

Session end 

        

Email marketing cookies

These help us to analyse the effectiveness of our email campaigns so we are giving you what you want and need.

Cookie

Name

Expiry

Description

Silverpop

com.silverpop.iMA.page_visit

20 mins

Used when you come to our website from an email we have sent you containing a Unique Identifier for the visitor. These cookies help us to analyse the effectiveness of our email marketing campaigns and the subsequent actions taken on our website. They don't have access to personally identifiable information unless you explicitly provide it

com.silverpop.iMA.session

20 mins

com.silverpop.iMAWebCookie

32 months

ActOn

WP6045

1 year

Used when you come to our website from an email we have sent you containing a Unique Identifier for the visitor. These cookies help us to analyse the effectiveness of our email marketing campaigns and the subsequent actions taken on our website. They don't have access to personally identifiable information unless you explicitly provide it.

 

Advertising cookies

These provide you with relevant advertising.

Cookie

Name

Expiry

Description

Microsoft Advertising (ATDMT)

ATN

2 years

Provides you with more relevant advertising across websites. It does not collect personally identifiable information. Opt out at http://choice.live.com/advertisementchoice/

DoubleClick

IDE

2 years

Provide you with more relevant advertising across websites and limit the number of times that a given advert is shown to you. It does not collect personally identifiable information. To opt out of targeted advertising from DoubleClick across all websites, visit https://www.google.com/policies/technologies/ads/

How to restrict or remove cookies

If you decide to restrict or remove the cookies which are set by our website, or any other website, you can do this through your browser settings.

The Help function within your browser can tell you how. Please be aware that restricting cookies may limit website functionality and adversely impact your browsing experience on this website.

For more information on how to control cookies on different browsers, visit http://www.allaboutcookies.org/manage-cookies/

Please note that third parties (including, for example, advertising networks and providers of external services such as web traffic analysis services) may also use cookies, over which we have no control. These cookies may be related to analytics or advertising targeting.

Changes to this cookie information

We update this information regularly.

© Prudential 2018