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For UK financial advisers only. Not approved for use by customers. Visit the Prudential customer website For UK financial advisers only. Not approved for use by customers. Visit the Prudential customer website

Online Services

Access a range of online services, from illustrations and valuations to applications, business tracking and more.  

Investments

Prudential Investment Plan

Prudential Onshore Portfolio Bond

The Prudential ISA

Pensions and retirement

Retirement Account

Flexible Retirement Plan

International

Prudential International Investment Portfolio

Prudential International Investment Bond

Legacy

Investments

Pensions

Annuities

International

Online Services support and information

How to access Online Services

To access our secure Online Services you’ll need to first log in using a secure service and then log in using an agency number for each relevant product.

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Agency Registration and Administration

Set up an agency registration to do business with Prudential as an adviser. You can also administer your account.

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Back office system integrations

You can get real-time data linked with your own back office systems (client management systems) for a number of our services.

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Portal illustrations

You can access illustrations and new business submissions through industry-leading comparison portals.

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Changes to our customer illustrations

We’ve improved the information we show customers on charges and expenses in our illustrations on all products offering our PruFund Funds and Unitised With-Profits Fund.

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Service availability

There are times when our online services will be unavailable

There is no scheduled downtime for our online services during our regular service hours. 

Service hours

Monday - Friday

8am - 10pm

Saturday

8am - 4pm

Sunday

Services are normally available. However, due to regular maintenance updates, this is not guaranteed.

Certain life valuations are unavailable from 6pm - 10pm on the last working day of each month.

© Prudential 2018