PruAdviser Online Services will be unavailable from 19:00 on Friday 4 December until 23:00 on Sunday 6 December for website maintenance. We apologise for any inconvenience caused.
PruAdviser on-line services will be unavailable from 20:00 on Saturday 12 December until 12:30 on Sunday 13 December for website maintenance. We apologise for any inconvenience caused.

Online Services

Access a range of online services, from illustrations and valuations to applications, business tracking and more.  

Investments

Prudential Investment Plan

Prudential Onshore Portfolio Bond

The Prudential ISA

Pensions and retirement

Retirement Account

International

Prudential International Investment Portfolio

Prudential International Investment Bond

Legacy

Investments

Pensions

Annuities

International

Online Services support and information

How to access Online Services

To access our secure Online Services you’ll need to first log in using a secure service and then log in using an agency number for each relevant product.

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Agency Registration and Administration

Set up an agency registration to do business with Prudential as an adviser. You can also administer your account.

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Back office system integrations

You can get real-time data linked with your own back office systems (client management systems) for a number of our services.

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Portal illustrations

You can access illustrations and new business submissions through industry-leading comparison portals.

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Service availability

There are times when our online services will be unavailable. We apologise for any inconvenience.

Service hours

Monday - Friday

8am - 10pm

Saturday

8am - 4pm

Sunday

Services are normally available. However, due to regular maintenance updates, this is not guaranteed.

Certain life valuations are unavailable from 6pm - 10pm on the last working day of each month.

What could your client's retirement look like?

Use our Retirement Modeller to explore scenarios and to create graphs and tables for your reports. It's flexible, so you can use it for simple and more complex cases.

Discover more

"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at Craigforth, Stirling FK9 4UE. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company. The Prudential Assurance Company and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc, a company incorporated in the United Kingdom. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.