The portals
Access illustrations through these comparison portals:
Products available
The products available for illustrations and submissions through these comparison portals are:
- Retirement Account
- Flexible Retirement Plan
- Prudential Investment Plan
Once you’ve been given an illustration on IRESS for one of these products, you can link through to our site to progress the application.
Registration and login
To use IRESS Exchange and iPipeline Assureweb you will need to register for an account.
You can also use a Unipass Certificate or Unipass Identity to log in to the portals.
You can use Unipass Certificate or Unipass Identity, IRESS Exchange or iPipeline Assureweb user names and passwords to access online services on this site.
Unipass queries
For Unipass queries, contact the Unipass Helpdesk.
- Call: 0871 221 2345 (9am-5pm, Monday-Friday, excluding bank holidays)
- Visit the Unipass website to send a message
Assureweb queries
For Assureweb queries, contact the iPipeline Support Team.
- Call 0345 408 4022 (9am-5pm, Monday-Friday).
- Visit the Assureweb website
IRESS Exchange queries
For IRESS Exchange queries, contact the Exchange helpdesk.
- Call on 0345 068 3000 (8am-6pm, Monday-Friday)
- Visit the IRESS Exchange website
PruAdviser Online Services queries
The PruAdviser Helpdesk can help with any queries on accessing and using the PruAdviser website, including our Online Services. The helpdesk is available 9am-5pm, Monday-Friday.
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